Customer reviews of Auto Nation Ltd

By Julia J on 29 November 2018 | Verified purchase

The service I received at automation was second to none. aaron was great, helpful and supportive throughout.

By Harun K on 05 October 2018 | Verified purchase

Easy no pressure transaction. Friendly knowlegeable sales staff. Happy to offer test drives with license. Guided through the sales procedure all the way. 12 month warranty thrown in as well.

By Aman K on 05 October 2018 | Verified purchase

Excellent customer service and friendly stuff and also have clean and good condition cars.

By Jaskaran D on 23 July 2018 | Verified purchase

Great customer service at auto nation the audi i bought few months back drives great without any faults thanks

By John D on 25 August 2017 | Verified purchase

Naz and his brother were very helpful and the listing on Autotrader was a true representation of what we bought.Overall we are extremely satisfied with our purchase

Reply from Auto Nation Ltd on 25/08/17

Thanks John

By Lyndsey M on 23 August 2016 | Verified purchase

Totally amazing service, the gentlemen were very professional and helpful.. I can not stress enough how happy we are with both our purchase and the service we received from autonation!! Outstanding Miss Thompson nurse from Dudley

By Stacey L on 27 June 2016 | Verified purchase

Great service, excellent car, keep doing what you're doing x

By Michael M on 11 June 2016 | Verified purchase

We purchased a small 107 for our daughter a few months back now. So far we've not had any problems whatsoever, the staff were all friendly and provided excellent customer service. We were also able to increase our warranty package up to 24 months for nearly half the price of what i would've been charged privately or else where so that was a thumbs up.

Reply from Auto Nation Ltd on 11/06/16

The team at Auto Nation are delighted to hear that you've had an excellent service and are pleased with the car. Thank you for the positive feedback.

By Martin W on 30 August 2020 | Purchase not verified

What started out to be a good transaction turned quickly into a drama, disappointed in condition and cleanliness of car in general considering car is approx only year old...website portrays different level of Dealership to what actually experienced....Def feel there has been some deception or swerve around the truth regarding origin of car. Car was not checked or cleaned prior to collection as Spare wheel missing, Glass shards throughout interior and damage not mentioned in description or shown in photographs.... issues with stories about V5 and taxation. Although telephone conversations have been pleasant and polite I feel the whole experience has been tainted by the different stories given when questioned about the cars condition and repairs done. I do regret buying from them.

By Mitchell P on 30 May 2020 | Purchase not verified

Great customer service from the start of the sale right through till the end. Found the perfect car I was looking for. Didn't bother going else where as I felt comfortable buying here. No pressure Not pushy just left to look and had advice when needed. Highly recomended